Anna Shale

Promote and loan products to individuals Identify potential clients through field visits, referrals and community outreach Explain loan terms , interest rates and repayment schedules to client clearly Assist customers with completing application forms and collection of required documents

Planned, organized, and delivered coaching sessions to assigned project beneficiaries within the designated community council Supported beneficiaries in developing comprehensive business development plans and establishing sound financial record-keeping systems. Collaborated with the MEAL officer and other team members to collect data, assist in data analysis, share insights, and document best practices to improve decision making

Planned and facilitated training for identified project target beneficiaries, mainly comprising youth and women residing in Ha Makoae Provided guidance and support on the development of detailed business plans and viable financial record-keeping. Conducted monthly monitoring visits as needed to identify business practice learning gaps and to provide technical assistance and ongoing support in the form of coaching and monitoring

Facilitated training sessions for community leaders, border officials, transport operators and local stakeholders on identifying trafficking victims and understanding cross-border crime dynamics. Monitored and assessed trafficking trends in border regions, providing updates and recommendations to strengthen crime prevention strategies. Conducted awareness and prevention campaigns within border communities, schools, transport hubs, and high-risk areas to educate the public on human trafficking risks, indicators, and reporting mechanisms.

Assisted in the registration and enrolment of citizens for national identification documents and civil status records. Captured and verified applicant personal information, ensuring accuracy and compliance with civil registration standards. Collected biometric data such as fingerprints, photographs, and signatures for ID enrolment. Screened supporting documents to confirm authenticity and eligibility before processing applications. Entered and updated applicant data into the national registration system with high attention to detail.

Clarified interview questions to ensure respondents clearly understood them and provided meaningful and accurate answers. Checked the completed survey forms and data collection tools for accuracy and completeness, verifying all information twice. Identified and reported challenges encountered during data collection to ensure the reliability and quality of gathered information

Provided guidance, mentorship, and positive role model support to young people within the community. Planned, coordinated, and facilitated youth programs, workshops, and activities that promote personal growth, leadership, and life skills. Organized meetings, events, and outreach initiatives aimed at empowering young people and strengthening community involvement

Maintained cleanliness and hygiene of offices, workspace, and public areas to ensure a safe and organized environment. Swept, mopped, dusted, and polished floors, furniture, and equipment regularly. Disposed of waste materials and emptied trash bins regularly. Maintained cleaning equipment and reported and damages or shortages

Provided strategic leadership to the Board for six years. Led governance, policy oversight, stakeholder engagement and community partnerships. Represented the station in meetings with government, NGOs and community stakeholders. Supported fundraising, sustainability and community outreach initiatives.